Privacy Policy

1. About this policy

Uman Solutions is the public-facing brand operated by Uman Solutions LLP. This Privacy Policy explains how Uman Solutions LLP handles personal information when you visit this website, email us about the Workplace-Ready HR Generalist Program, or communicate with us about enrolment and programme administration.

2. Information you choose to provide

This version of the website does not use an online enquiry form. If you contact us by email, you may choose to provide information such as your name, email address, phone number, city, current qualification or role, programme questions and other information included in your message.

3. Technical information

Our hosting provider may process limited technical information, such as IP address, browser type, device information, access time and server logs, to deliver, secure and maintain the website. We do not use advertising trackers or non-essential analytics in this website version.

4. How we use information

We use information to respond to enquiries, share programme and enrolment information, confirm seats, administer payments and batches, provide learner support, maintain necessary business records, improve our services, protect the website and comply with applicable legal obligations.

5. Sharing of information

We do not sell personal information. We may share information with service providers that support hosting, email, payment processing or programme administration, only to the extent reasonably necessary. We may also disclose information when required by law or to protect legal rights and safety.

6. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, programme administration, dispute handling, accounting and legal obligations. Information that is no longer required is deleted or securely disposed of where reasonably practicable.

7. Security

We use reasonable organisational and technical safeguards appropriate to the information we handle. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.

8. Your choices

You may ask us to access, correct or delete personal information you have provided, subject to applicable legal and record-retention requirements. You may also choose not to provide optional information, although this may limit our ability to respond or complete enrolment.

9. External links and email services

The website may link to LinkedIn and may open your chosen email application. Those services operate under their own privacy policies, and Uman Solutions LLP does not control their data practices.

10. Changes to this policy

We may update this policy when our website, programme operations or legal obligations change. The effective date shown on this page will be updated when material changes are made.

11. Contact

For privacy questions or requests, email info@umansolution.com.